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eMarket Solutions Email Marketing Software
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General Questions
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There were 28 articles found in this category:
 Can I export contacts lists or subscriber to Excel or CSV file?
Yes, eMarket Solutions allows you to export your subscribers also CSV format. The export features can be found under the Contacts >> Export contacts to a file. You can also filter the export data if you only want to export your bounces / unsubscribes etc For a more detailed tutorial ple ...
- How do I insert Custom Fields or automatic fields like First Name, Address, User Name etc into an email campaign ?
We call these custom fields and they can be easily inserted into any email campaign. First you need to create the custom fields so go to CONTACT LISTS >> VIEW CUSTOM FIELDS, here you can create as many fields as you like, you can also use the custom fields to create segment to filter you ...
- How to create a modify my details form in eMarket Solutions Email Marketing Software
Watch this video and follow these simple steps to create a modify my details form in eMarket Solutions email newsletter software.
- How do i filter my contacts when i export to show unsubscribed, campaign opened, bounces etc
How do i filter my contacts when i export to show unsubscribed, campaign opened, bounces etc Step 1: Go to Contacts>>Export Contacts to a file Step 2: Tick the box “Yes i would like to filter contacts” select the contact list/s you want to use and click next. Step 3: On t ...
- My image wont import, is it too large or are there any other restrictions?
My image wont upload, is it too large or are there any other restrictions Images should be 72dpi and no long than 800 pixels on the longest edge, if they are too large the email software will not import them. Ideally I like to make most of my campaign 600 – 750 pixels wide My image won ...
- Can I import lists into eMarket Solutions from excel or a CSV file ?
Yes, eMarket Solutions allows you to import contact lists using CSV file. Its easy to save your excel list as a CSV file for importing, we are also more than happy to import subscribers for you if you need help. The import and export features can be found under the Contacts tab.
- Can I have custom fields like First name, Last name, 'Address' in my subscription forms?
Yes, eMarket Solutions has the capability of allowing you to create unlimited custom fields, including names, addresses, dates and more. Simply select the "Manage Custom Fields" option (In the 'Newsletter' drop down menu) to create, edit and delete your custom fields. Once you have created your ...
- How can I add custom fields to my newsletters or templates created outside of eMarket Solutions, eg. in Frontpage or Dreamweaver?
Simply copy the tags used in eMarket Solutions into your HTML file to add these custom fields. So to begin, create a dummy newsletter in eMarket Solutions and click on the "Insert Custom Field" option. A new window will pop open with a list of the custom field options you can enter. Simply cop ...
- I have run out of email credits or need to change plans, how do i change plans ?
I have run out of email credits or need to change plans, how do i change plans with eMarket Solutions ? If you need more credits or need to move your plan up or down simply email info@emarketsolutions.com.au with your request and we will make the change straight away for you. Also there are n ...
- How wide should i make my email newsletter
What width should i make my email newsletter ? Most email newsletters are between 600 and 750 pixels wide, this will display best on a wide range of monitor settings / email programs.
- Is it possible to create personalised emails, e.g. 'Dear Mr. NAME' or 'Dear Mrs. NAME'?
Yes, personalised emails use what we refer to as "Custom Fields". Custom fields can be created from the CONTACT LISTS >> CUSTOM FIELDS tab and you can then import this data to add to your email newsletters or webforms. You can add this data to your newsletters eg, Dear Warren etc by going ...
- Why does my font size and / or formatting change when i paste text from Microsoft word ?
What happens is when you cut and paste from Microsoft Word and some other application some of the formatting code can be imported into our code which will cause a conflict leaving you unable modify some fonts and formatting. To solve this copy the text into notepad if using windows or textedit ...
- Can I automatically send out emails after a specific time, such as after an hour, or a day etc?
Of course. eMarket Solutions supports sending of automatic sequential emails that are triggered when a user subscribes, sent in specific time intervals, eg. After 1 hour, or after 2 days etc. These sequential emails are referred to as Autoresponders, and can be accessed using the Autoresponder ...
- Can I send attachments with eMarket Solutions email newsletter software
Yes, you can send attachments with your email newsletters. When editing your campaign just go to the attachments section just below the editor, there you can browse to the file on your computer and upload it.
- Does your email software require users to download software ?
No, all eMarket Solutions products are hosted online on our secure servers so there is nothing to install or time consuming upgrades to manage.
- How can I make the forms generated by eMarket Solutions match the look and feel of my site?
The Forms (Subscribe, Unsubscribe etc) created inside eMarket Solutions can be easily customized to match your look and feel. Once a form is created, you click on the "Get HTML" link. This gives you the HTML code of the form. You can then modify the HTML to match your websites look and feel and ...
- How can I create my own unsubscribe link with my own words, or an unsubscribe image?
To insert an unsubscribe link in eMarket Solutions email marketing software. - Create your text or image (for example "Click here to unsubscribe"). - Highlight it. - Click the "Link" button in the WYSIWYG editor and select the unsubcribe option under the predefined links dropdown menu and you' ...
- How can I insert and customise the Unsubscribe link ?
To insert an unsubscribe link in eMarket Solutions email marketing software. - Create your text or image (for example "Click here to unsubscribe"). - Highlight it. - Click the "Link" button in the WYSIWYG editor and select the unsubcribe option under the predefined links dropdown menu and you' ...
- Why can't I put a modify details form on my website?
The "modify details" form has to be accessed via a newsletter or autoresponder. eMarket Solutions has to load up the subscribers information and this can't be done if the form is on your website. Once you have created your modify details form under the forms tab in the top right hand side of th ...
- When I send a preview newsletter, the unsubscribe and custom fields don't show up. What's going on?
The unsubscribe link and all other custom fields do not show up in your newsletter when you send a "Preview", only their respective placeholders will be displayed like %%First Name%% This is because you are previewing the newsletter, and technically, there is no real data attached to this email ...
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